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'Sound advice and help at the sales stage led to a smooth transition to another network – everything was handled for us. Best Communications sales service has exceeded my expectations and we have delegated the account management to them with confidence'
Animal Services - 16 Lines
In the current economic climate we understand the difficulty in sustaining good profitability and performance without being hindered by company operating margins and budgets. General business costs and overheads are ever increasing and affect the Small to Medium Business Market in particular, in turn impacting the area of most importance to you as a business – Profitability and Efficiency!
Reducing business costs effectively is not purely down to searching the market for the best possible price, it’s about understanding the services required for Your Business to be successful and efficient, potentially opening additional channels of revenue. Business Communications are commonly overlooked, both as a cost to the business and the benefits they can provide.
Reducing the price is the easiest and most direct way to increase your bottom line, but not necessarily the most cost effective! The true cost of your essential business tools is far higher than the final invoice you pay each month. Our consultancy approach differs from the typical industry representative because we look at all associated costs that could impact on your management decisions – both direct and indirect.
Ultimately, this is the price billed by your supplier in lieu of services rendered and future associated costs, but how do you know if the service and price is right for your business? Have you, or are you being offered the best possible product by your current supplier? Are you taking advantage of all discounts, features and benefits available to your business?
There are numerous communications companies, including Networks, Distributors and Billing Platforms who offer a multitude of services and products. With the addition of all the varying tariffs and services they offer, the options are potentially endless. We all know that when it comes to making decisions for your business you will have the best intentions to secure the most value for your money. However, unless you are an expert or have substantial exposure to the industry – where and how do you attempt to secure the most suitable deal? Investigating the marketplace, researching and understanding the jargon, and making sure you are up to date with the latest offers and technologies, can be a full time job in its self. You then have the unenviable task of assessing and implementing your final choice, and dealing with the inevitable issues that will undoubtedly come to your attention in the future.
Managing and advising on business overheads is generally dealt with by senior management or in larger businesses, finance and/or accounts departments. In the vast majority of cases, these individual’s knowledge should be utilised in areas that directly benefit your business’s day to day activities, and they should not be distracted from their core responsibilities. This ultimately compromises their productivity – which is usually overlooked, and your regular detailed cost reviews are not completed. Every quarter that passes by, your overheads will inevitably increase as your business needs vary, and you may not be benefiting from the services your business needs.
